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Garuda Indonesia(flight code : GA) is the national airline of Indonesia. It based in Soekarno-Hatta International Airport, Jakarta and also Ngurah Rai International Airport, Bali. Garuda is also flies to a number of destinations in South-East, East Asia, the Middle East and Australia. It also plan a maiden flight to Amsterdam, Europe since it was stopped in 1994. Garuda Indonesia is listed as a 4-star airline by Skytrax.

Garuda Indonesia is a full-service airline. The class configuration is divided into executive (business) and economy class. The airline has been lacking products, such as personal TV screens in all classes and business class seats which convert into fully flat-beds. Executive Class is available on board all Garuda Indonesia aircraft. The Airbus A330-200 has their latest Executive Class product with new Flat-Bed seats with 74" seat pitch and could recline up to 180 degrees. The seats feature an in-armrest 11-inch touch screen LCD with AVOD on each seat, in-seat laptop power supply, and personal reading light. The seats are in 2-2-2 configuration. The Boeing 747-400, Airbus A330-300, and Boeing 737 still have the old Executive Class seat. Seats on Boeing 747-400 has 46"-48" seat pitch with seat width of 16", where on Airbus A330-300 has 58" seat pitch with seat width of 21". Both are in 2-2-2 seat configuration. On the Boeing 737 aircraft, including the -300, -400, -500, and older -800 Series has seat pitch ranging from 41" to 44" with seat width of 19". On selected aircraft, in-seat TVs are available. A range of hot and cold food and beverages is available, and snacks or meals are offered depending on the length of the flight. Fine wines are also offered on international flights.

Economy Class is available on board all Garuda Indonesia aircraft. Seat pitch are ranging from 30" to 35" depending on the aircraft with seat width of 17". The Airbus A330-200 aircraft and the newer Boeing 737-800 aircraft has the new Economy Class seats which offers 9-inch touch screen LCD with AVOD. Hot and cold meals or snacks and beverages, are offered depending on the length of the flight. Fine wines are offered on international flights. In-flight entertainment is available on board selected aircraft. The Airbus A330-300 and Boeing 747-400 aircraft feature cabin screens with Airshow, a moving map system to allow passengers to track the progress of their flight, as well as feature films and short movies. Audio programming is also available. The Airbus A330-200 aircraft offers a new in-flight entertainment in all classes. This features 9-inch touch screen LCD in Economy Class and 11-inch touch screen LCD in Executive Class, where in Economy Class is located in the seat back and in Executive Class is located in the armrest. All PTVs are equipped with Audio & Video on Demand (AVOD) system. This AVOD system offers 25 choices of films, 10 TV programs, 35 music albums, and 25 interactive video games.

In addition, Garuda Indonesia ordered 10 Boeing 777-300ER's and 50 Boeing 737-800's during the Singapore Airshow. These new aircraft will be fitted with a new in-flight entertainment program and a new cabin ambience. the new released movies are expexted to be shown in the most high-tech LCD TV screen made by Bose Audio system.

Since 2002, Garuda Indonesia has suffered a number of accidents such as :

* On 16 January 2002, a Garuda Boeing 737-300 flying from Lombok to Yogyakarta was forced to make an emergency landing in poor weather on the Bengawan Solo River. A stewardess was killed in the accident, 59 other passengers and crew survived.
* On 6 September 2004, Human Rights activist Munir Said Thalib was bound for Amsterdam via Singapore on a Garuda flight when he was poisoned with arsenic during his flight transit in Singapore, or sometime near that time. A former Garuda Indonesia airline pilot was convicted. It was concluded from Munir's autopsy and eye witnesses during the trial, that he had died two hours before arrival in Schiphol, Amsterdam.
* On 22 November 2004, Capt. Pilot Sri Hardono, commander of a Garuda Boeing 737-500 from Pontianak to Jakarta, was suddenly ill shortly after take-off from Supadio Airport. Hardono immediately asked permission to the air traffic control to return to Supadio Airport. Hardono died shortly after the emergency landing while still in the cockpit. Heart attack was the cause of illness and death of Hardono. Due to the incident, the airport was temporarily closed for 40 minutes. However, no one else was injured nor killed in this incident.
* On 7 March 2007, a Garuda Boeing 737-400 flying from Jakarta, crashed and burst into flames on landing at Adisucipto International Airport, Yogyakarta at 07.00am. 21 people were killed.

Currently, Garuda Indonesia has 73 fleet among Airbus A330-300, Airbus A330-200, Boeing 747-400, Boeing 737-800NG, Boeing 737-500, Boeing 737-400, Boeing 737-300 and 51 destinations overall. In Quarter I of 2010, Garuda Indonesia has carried 1.270.224 passangers or 19,1% of the market share.